Transparent pricing with no surprises
Getting Started with Sendmunk is Easy & FREE
Frequently Asked Questions
Is Sendmunk right for me?
Sendmunk was built for creators and e-commerce businesses. We’re a great fit for: Digital and Physical Product Makers, Bloggers, Course creators, Youtubers, Coaches, Musicians, Affiliates, Online Marketers. We integrate with the top e-commerce, webinar and cart platforms and offer a detailed API for custom builds.
Do you offer a free trial?
We offer a forever FREE plan! You can test the platform completely risk-free for as long as you want and upgrade later to get the full feature set. The free plan is limited to 500 contacts and 1,000 monthly email sends.
What if I need more contacts?
Don’t worry. If you go over the number of contacts in your plan, we’ll give you the option to upgrade your plan.
How do I pay?
We accept all major credit cards and you can enter or update your payment details on your billing page at any time. Payments are made in US dollar ($)
I have questions. How can I talk to someone?
We’re always here to help. Click on the chat icon to discuss with an account executive OR send us an email (firstname.lastname@example.org) and we’ll get you in touch with the right person on our team.
Do you count contacts twice if I add them to two different segments?
We don't believe in lists (usually end up with duplicated contacts with this). Instead you have ONLY ONE list and organise your list using tags and segments. In Sendmunk, you’re only charged for your unique contacts irrespective of the number of segments, a contact is added to.
Do you offer migration services?
We offer completely FREE migration services for the Essential and PRO plans. All you need to do is fill in our migration request form and a member of our team would get back to you to get everything moved over.
How does SMS pricing work and would they expire?
Sendmunk offers a pay-as-you-go model for sending SMS/MMS. Allocated phone numbers are FREE. We are transparent with how much it would cost to send to various countries. Check how much it would cost you for a particular country above. Plus your SMS/ MMS credits never expire (they transfer to the next month). Although non-usage of your allocated number for 30 days would cause it to be released (we would send a nice warning email first)
Which Countries can I send SMS/ MMS to?
We let you send SMS messages to the rest of the world from US & Canadian phone numbers. With these number, you can send SMS messages to 150+ countries.
If I don’t like Sendmunk, can I request a refund?
We’d hate to see you go but if you realize Sendmunk isn’t the right fit for you, we can give you a refund within the first 30 days of the date you signed up for your account. Just reach out to us via the support desk and let us know.